General

General Questions

• What is Vivid Seats
• What is the secondary market? What is a resale marketplace?
• Is Vivid Seats legitimate and reliable?
• What is the secondary market? What is a resale marketplace?
• Father John Misty Performs at KEXP studios

My Account

• How do I change/edit my account email address and/or Paypal information?
• How do I reset my account password?
• How do I change my shipping address?

Purchasing Tickets

• How do I search for and select tickets?
• Why can't I add more than one set of tickets to my shopping cart?
• Can I search by quantity, price, or seat location?
• How late can I purchase tickets to an event?
• Can I purchase tickets for someone else?

Selling Tickets

• What are the requirements to list my tickets for sale?
• I want to sell my tickets. Where do I begin?
• How do I know what section, row, and seat numbers to list for my tickets?

Ticket Delivery

• Do I have to pay shipping fees?
• How do I get the tickets I sold to the buyer?
• How do I upload e-tickets?